Adventures with Shopify...
So....it's the day after the launch of Tribe and Sarah and I are beyond blessed to have you all supporting us and believing in our brand! So many of you turned out yesterday with messages, words of encouragement, and best of all, SHOPPING! We so appreciate all of you beyond words and can't wait to share with you all that we have in the works for Tribe.
I wanted to tell you all a story just to show you how real Sarah and I really are and what a sh*tshow our lives can really be...pardon my language.
I had to make a call to Shopify (the site we use for our online store) to fix a technical issue we were having. So I make the call and, after waiting on hold for 25 minutes, I finally get through. The sweet gal that answered the phone had a very thick accent, and, for those of you that don't already know, I have a pretty severe hearing loss. This did not bode well for my call. So I had to call in some reinforcements (usually this is Sarah translating for me, but we were not together at this time...bummer). Here comes in my trusty, oh-so-patient husband to help me understand what the heck this lady is saying, as it is getting late and all he wants to do is sit down and relax for the evening. We are trying to resolve an issue and Ben is relaying what she is saying to me, and I'm not understanding. Meanwhile, he's losing said patience and mouthing the words-"I know what you need to do...hang up!" I started mouthing words back to him and then he's mouthing words back to me...So I had had enough and finally just yelled (with the lady on the phone listening, oops) "I'm not hanging up-zip it and leave if you can't handle my incessant questions!"
I then proceeded to ask the lady if she offered marital counseling for couples. It evoked a chuckle out of her, and Ben and I got a laugh as well.
It just reminded me of the roller coaster that is starting a new business and all the hard work and dedication that goes into it to make it successful. I have so enjoyed working with Sarah on this adventure and more often than not, we find ourselves laughing at just how dumb we are sometimes. Needless to say, it has been a wonderful learning experience for the both of us.
After the Shopify call, we get our follow-up email that we always get after speaking with customer support. Not only did it get addressed to me, but Ben also got a shoutout as well. I guess we can say that my husband needs to be more of a 'silent' partner, so we both make it out of this alive.
Until next time,
P.S.-If you were one of the select few to get to witness Sarah yelling at Jordan in her first live video try on Saturday...you were blessed. Like I said...a sh*tshow...